Terms & Conditions

Last Updated: October 3, 2026

Welcome to the website of Mansarovar Crane Service. By accessing this website or contacting us for crane, towing or vehicle recovery services, you agree to the following Terms & Conditions.

Please read these terms carefully before using our website or requesting our services.

1. About Our Services

Mansarovar Crane Service provides crane, car towing, vehicle recovery, accident recovery, roadside towing and vehicle shifting assistance in Mansarovar, Sanganer and other areas of Jaipur, subject to service availability.

The availability of a particular service depends on factors including:

• Vehicle type

• Vehicle condition

• Current location

• Required recovery method

• Road and traffic conditions

• Suitable equipment availability

• Accessibility of the vehicle

2. Service Requests

When requesting a service, customers should provide accurate information about:

• Current vehicle location

• Vehicle type

• Vehicle condition

• Required service

• Destination, where applicable

• Any relevant access or road conditions

Providing incorrect or incomplete information may affect the type of equipment required, service availability or estimated response time.

3. Service Availability

Requesting a service does not automatically guarantee immediate availability.

Services may depend on the availability of suitable equipment, operators, traffic conditions, distance, weather, road conditions and other circumstances.

We may decline or postpone a request when the required equipment is unavailable or when carrying out the requested recovery could create an unreasonable safety risk.

4. Towing and Recovery

The appropriate towing or recovery method is determined according to the vehicle and situation.

Customers should inform us about any known issues such as:

• Accident damage

• Wheel or tyre damage

• Steering problems

• Locked wheels

• Vehicle being stuck

• Vehicle carrying unusual or heavy loads

• Other conditions that may affect recovery

Additional equipment or a different recovery method may be required depending on the circumstances.

5. Vehicle Condition

Customers are responsible for informing us of known damage or important conditions affecting the vehicle before towing or recovery.

Existing damage, mechanical faults or concealed damage may affect the condition of a vehicle during recovery.

Where reasonably possible, customers should remove or secure personal belongings and valuable items from the vehicle before transportation.

6. Pricing and Payment

Service charges may depend on factors such as:

• Distance

• Vehicle type

• Type of towing or recovery required

• Time and location

• Equipment required

• Road or access conditions

• Additional recovery requirements

The applicable charges should be discussed or confirmed before the service wherever reasonably possible.

Any additional work or equipment required because of circumstances that were not known at the time of the initial enquiry may result in additional charges.

7. Customer Responsibilities

Customers are responsible for:

• Providing accurate vehicle and location information

• Informing us about known vehicle conditions

• Providing reasonable access to the vehicle

• Providing required documents or authorization where applicable

• Removing personal belongings where appropriate

• Making payment for the agreed service

Customers must not request a service for an unlawful purpose.

8. Vehicle Ownership and Authorization

The person requesting towing or recovery must have the appropriate authority to request the service.

Where required, the customer may be asked to provide reasonable evidence of ownership, authorization or other relevant documentation.

We reserve the right to decline a request if there are reasonable concerns regarding ownership, authorization or legality.

9. Accident and Damaged Vehicles

For accident-affected vehicles, additional care or specialized equipment may be required.

Customers should inform us about the accident condition and any known hazards before recovery begins.

Recovery may also depend on police, insurance company, workshop or other authority requirements where applicable.

10. Heavy or Special Vehicles

Towing or recovery of heavy, commercial, modified or unusually sized vehicles may require specialized equipment.

Customers should provide accurate vehicle information before requesting such services.

Service availability will depend on whether suitable equipment is available for the particular vehicle and situation.

11. Response Time

Any response or arrival time communicated to a customer is an estimate and may be affected by:

• Traffic

• Distance

• Weather

• Road conditions

• Existing service requests

• Equipment availability

• Accident or emergency situations

• Other circumstances beyond our reasonable control

Therefore, estimated arrival times should not be treated as guaranteed unless specifically agreed otherwise.

12. Website Information

We make reasonable efforts to keep the information on this website accurate and useful.

However, service availability, areas covered, contact information, pricing and other details may change from time to time.

Website information should not be interpreted as a guarantee that a particular service or equipment will always be available.

13. Third-Party Links

Our website may contain links to third-party websites, maps, social media platforms or other external services.

These websites are operated independently and are subject to their own terms and privacy policies.

Mansarovar Crane Service is not responsible for the content, availability, security or privacy practices of third-party websites.

14. Website Use

You agree not to:

• Misuse the website

• Attempt unauthorized access

• Introduce malicious software

• Use the website for unlawful activities

• Copy or reproduce website content for misleading commercial purposes

• Interfere with the normal operation of the website

We reserve the right to restrict access to the website where misuse or unauthorized activity is identified.

15. Intellectual Property

Unless otherwise stated, website content including text, graphics, branding, images and other original material belongs to Mansarovar Crane Service or is used with appropriate permission.

Website content should not be copied, reproduced, modified or commercially reused without appropriate authorization.

16. Limitation of Liability

We take reasonable care while providing towing and recovery assistance. However, circumstances beyond our reasonable control may affect a service.

We are not responsible for delays, service interruptions or consequences arising from circumstances such as severe traffic, weather, road conditions, restricted access, inaccurate information provided by the customer or events beyond our reasonable control.

Any liability relating to a particular service will be considered in accordance with the applicable law and the circumstances of that service.

17. Privacy

Information collected through our website or during service enquiries is handled according to our Privacy Policy.

By using the website or contacting us, you acknowledge that you have read our Privacy Policy.

18. Changes to These Terms

We may update these Terms & Conditions from time to time to reflect changes in our services, website or applicable requirements.

The updated version will be published on this page with a revised Last Updated date.

19. Governing Law

These Terms & Conditions shall be governed by the applicable laws of India.

Any dispute arising in connection with our website or services will be subject to the jurisdiction of the appropriate courts having jurisdiction in Jaipur, Rajasthan, subject to applicable law.

20. Contact Us

For questions regarding these Terms & Conditions or to request crane, towing or vehicle recovery assistance, contact us using the details below.

Mansarovar Crane Service

Address:

151, Near Road, Sumer Nagar, Sanganer, Jaipur, Rajasthan 302020

Phone:

+91 63674 66223

Service Area:

Mansarovar, Sanganer and All Jaipur

Services:

Crane Service, Car Towing, Vehicle Recovery, Accident Recovery, Roadside Towing and Vehicle Shifting.

Mansarovar Crane Service

Reliable Crane & Towing Assistance in Jaipur