Privacy Policy
Privacy Policy
Last Updated: October 3, 2026
Mansarovar Crane Service respects your privacy and is committed to protecting the information you provide when using our website or contacting us for crane, towing and vehicle recovery services.
This Privacy Policy explains what information may be collected, how it may be used and how we handle information provided by customers and website visitors.
1. Information We May Collect
When you contact us through our website, phone, WhatsApp or other communication channels, we may receive information such as:
Name
Phone number
Vehicle type or details
Current vehicle location
Required service
Destination or workshop details when relevant
Any other information you voluntarily provide
We only request information that is reasonably necessary to understand your enquiry and provide the requested service.
2. How We Use Your Information
Information provided by you may be used to:
Respond to your enquiry
Understand your towing or crane requirement
Arrange or coordinate the requested service
Confirm vehicle and location details
Communicate with you about your service request
Maintain necessary business records
Improve our website and customer service
Comply with applicable legal requirements
We do not use your personal information for unrelated purposes without an appropriate basis.
3. Phone and WhatsApp Communication
If you contact Mansarovar Crane Service by telephone or WhatsApp, information shared during the conversation may be used to understand your requirement and coordinate the requested crane, towing or recovery service.
Third-party communication platforms such as WhatsApp and telecommunications providers have their own terms and privacy policies. Their handling of information is governed by their respective policies.
4. Vehicle Location Information
For towing or recovery services, you may voluntarily provide your vehicle's current location so that we can understand where assistance is required.
Location information provided for a service enquiry is used for the purpose of responding to and coordinating that enquiry.
5. Website Usage Information
When you visit our website, certain technical information may be automatically collected by our hosting provider or third-party services. This may include:
IP address
Browser type
Device type
Operating system
Pages visited
Approximate usage information
Referring website
This information may be used for website security, performance, analytics and improvement.
6. Cookies
Our website may use cookies or similar technologies to improve functionality and understand website usage.
Cookies may help us:
Remember certain preferences
Understand website traffic
Improve website performance
Analyse how visitors use the website
You can manage or disable cookies through your browser settings. Some website features may not work correctly if certain cookies are disabled.
7. Third-Party Services
Our website may use third-party services or links, which may include:
Google Maps
Google Analytics
Google services
WhatsApp
Website hosting providers
Other tools required for website operation
These services may collect or process information according to their own privacy policies. We recommend reviewing the privacy policies of third-party services before using their features.
8. Sharing of Personal Information
We do not sell or rent your personal information.
Information may be shared when reasonably necessary to:
Provide or coordinate the requested service
Work with service providers supporting our business
Respond to legal requirements
Protect our website, business or customers
Prevent misuse or fraudulent activity
We only aim to share information where there is a legitimate business, service or legal reason to do so.
9. Data Security
We take reasonable steps to protect information provided through our website and communication channels.
However, no website, online communication method or electronic storage system can be guaranteed to be completely secure. You should avoid sharing unnecessary sensitive information through online forms, messages or other unsecured communication methods.
10. Data Retention
We may retain information for as long as reasonably necessary to:
Respond to service enquiries
Provide requested services
Maintain business records
Resolve disputes
Meet legal or regulatory requirements
When information is no longer reasonably required, it may be deleted or securely disposed of where appropriate.
11. External Websites
Our website may contain links to external websites, maps, social media platforms or other third-party services.
We are not responsible for the privacy practices, security or content of websites operated by third parties. We recommend reviewing their individual privacy policies.
12. Children's Privacy
Our website is intended for people seeking crane, towing, vehicle recovery and related services.
We do not knowingly collect personal information from children for any specific purpose.
13. Your Privacy Rights
Depending on applicable law, you may contact us regarding personal information you have provided and request appropriate clarification, correction or deletion where reasonably applicable.
Requests may be subject to legal, operational or record-keeping requirements.
14. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our services, website functionality or applicable legal requirements.
When changes are made, the updated version will be published on this page with a revised Last Updated date.
15. Contact Us
If you have any questions about this Privacy Policy or how your information is handled, you can contact us using the details below.
Mansarovar Crane Service
Address:
151, Near Road, Sumer Nagar, Sanganer, Jaipur, Rajasthan 302020
Phone:
+91 63674 66223
Service Area:
Mansarovar, Sanganer and Jaipur, Rajasthan
If you have contacted us regarding a crane, towing or vehicle recovery service, please mention the relevant enquiry details when contacting us so that we can assist you efficiently.
Mansarovar Crane Service
Crane Service | Car Towing | Vehicle Recovery | Jaipur, Rajasthan